• Main Entry: func·tion·al
  • Function: adjective
  • Date: 1631

1 a: of, connected with, or being a function

1 b: affecting physiological or psychological functions but not organic structure

2: used to contribute to the development or maintenance of a larger whole ; also : designed or developed chiefly from the point of view of use

3: performing or able to perform a regular function


Currently set for November 06 - 10, 2017 in Las Vegas, this is an invaluable week of user-driven content, business-driven events and social networking.

... where will you be?

BMC Software, Inc.

The No. 1 choice for ITIL-aligned service management processes, BMC Remedy IT Service Management Suite allows you to reduce complexity and make customer support, change, asset, and request management a seamless integrated process.

Genesys Conferencing

The world's leader in software as a service (SaaS) online meetings, audio conferencing, web conferencing, teleconferencing, conference calling, and video conferencing services created for today's enterprise, including more than 200 of the Fortune Global 500.

Siebel Corporation

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations.

New Jersey

Service Request Management to support Customer Satisfaction Management initiatives with Global Infrastructure Services throughout Americas, Asia and Europe in a multi-language, multi-tenant environment.


Asset, Change, Incident, Problem and Service Level Management with integration to Active Directory, Mobile Reach and Oracle Financials, migrating from both 6.0/7.0 platforms to introduce ITIL processes and a scalable ITSM/CMDB solution.


Integration of data across Service Support/Automation/Assurance and Atrium disciplines on both 7.0/7.5 platforms, working with various Product, Development and Technical Marketing Managers, designing mechanisms for packaging and distribution for field enablement.